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about Precision Garage Door in:
New Fairfield, CT
Precision Garage Door of Fairfield County CThas received 16 reviews, averaging 4.63 Stars:
New Fairfield, CT
Product:
Location Leader: Anthony B
New Fairfield, CT
Our experience with Precision was great. Quick response, great communication. Kept us informed every step of the way literally than Technician Jessie arrived exactly on time and was great! Very professional, very nice, gave us all the information we needed to make a decision to move forward with the repair and we are glad we did. The original installers of our garage door couldn't even give us a day that they could do the repair. Got Precision on a Sunday, they were booked but to our house the next morning, Precision was fast and professional. Would use them again without hesitation, Highly recommend!!!
- Susan Tauro
New Fairfield, CT
Friendly prompt service and fair pricing, coupled with great advice. Thank you
- Lori Beninson
New Fairfield, CT
Your technician, Anthony Beaton, is excellent! He is very knowledgeable, confident, which gave me the comfort knowing that he could fix it. He was very personable, courteous, and easy to communicate with. He was very efficient in problem resolution. He is outstanding and represents your company very well.
- Hugo Pizzuti
New Fairfield, CT
I will say the service techs are very nice on time, respectful & do what they need to do.
- Robert Campanelli
Product:
New Fairfield, CT
Can’t beat same day service! However, I was even more impressed with Carlos! He was punctual, knowledgeable, professional, and super friendly. Thanks for coming to the rescue!
- Peter & Miranda Velonis
Product:
Service Technician Team : Carlos O
New Fairfield, CT
Luke was phenomenal! I’m engaged in the service industry and have high standards regarding delivery of service. Luke was professional, friendly, quickly assessed my door issues, offered repair options, and quickly and expertly re-built the moving parts on my door. I’m happily impressed and only wish there were more stars in your rating system. Thanks Luke - Super job! R. Kessler
- Rick Kessler
Hi Rick! Thank you for choosing Precision! An excellent customer experience is very important to us, so we're happy to hear you are happy with your garage door repair. We look forward to helping with any future garage door repairs.
New Fairfield, CT
Your tech Leo Rosado was a pleasure to do the job. The pricing was much higher than I expected but we will see how the parts wear. I think it would have been nice to have a cost of parts breakdown not just a door rebuild price. Would I use your service again? Yes all because of the professional aditude of Your tech Leo.
- Robert Campanelli
New Fairfield, CT
Excellent customer service. I had a warranty issue on one of my garage doors. They camr right out and fixed it with no hassle.
- Eric Scorca
New Fairfield, CT
Very quick and friendly service from both sales & technician! Travis and Reinaldo are great representatives and very knowledgeable definitely will recommend Precision.
- New door install
Thank you very much for your review on your new garage door installation we always appreciate our customers reviews and you taken the time to do so .
Product:
New Fairfield, CT
The technician was extremely knowledgeable and helpful very honest, however pricing was a joke - very expensive. Second, when calling into your call center the person taking the call should have some knowledge of your issue and make suggestions on what might be the problem - also you should be able to use the coupon for any service call.
- Mike Potocki
Mr Potocki, Thank you for reviewing our business. I'm sorry you felt our pricing was high. We try to price our services and products competitively to the market. We normally are not going to be the lowest price company because it would require us to cut corners. We are fully insured, drug and background check all employees, drive fully stocked trucks to insure same day repair. These kind of things require investments that low cost providers don't always provide. Our call center is not staffed with garage door technicians so phone quotes are impossible. If you ask the customer service operator to get a tech to call back we are happy to do so but I still can't guarantee that we can quote you over the phone. Thank you again.for your feedback.
Product:
New Fairfield, CT
Quick response, very courteous and fixed my issue in a very short time. Cannot ask for more than that..
- Roseanne Dorsey
New Fairfield, CT
Our Technician Travis was extremely helpful and courteous. He called prior to his arrival, and was on the early side of our service time window. Travis was professional but also personable and took the time to explain everything and what the pricing would be. We needed several different services and he accomplished all. He installed new sensors, installed and synced a new keypad, installed a new logic board to preserve my existing unit and even synced our existing remotes. Finally I have fully functional doors with a keypad. I was extremely satisfied with the entire process. Good work!
- Geoff Knox
Product:
New Fairfield, CT
I was very impressed with the service I received at Precision. First the phone customer service was excellent. They could actually come out the day I called if that was what was needed. Then the service at my home was outstanding. Darren was knowledgeable, friendly, quick and clean. I would highly recommend this company. Thanks, Regina
- Regina & David Fritzsche
Product:
New Fairfield, CT
the motor on the garage door opener was 16 years old and it just stoped working, therefore it ment either replacing it or open the garage door by hand. Needless to say we chose a new garage door motor and the young man named Justin installed it. When I checked my manuel that came with the old garage door opener I realized It was back in 1996 when that was installed. Good Job Justin. thank you Arlene and Jim Pugliatti
- Arlene Pugliatti
Product:
New Fairfield, CT
Installer was excellent: very efficient, very respectful, Cleaned up after himself. It was clear that he was very conmpetent and highly skilled. There were only two issues: 1. One of the opener pad butons was broken (this happens), and 2. The back-up batteries for the openers were missing. That said, another Technician returned the next day and repaired the button, and installed the batteries.
- Chris Quinn
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
What an excellent experience, from making the appointment to completion of the work! I especially love the communication texts to confirm appointments, providing information on the employee (including a picture!) and sending updates and tracking on arrival. EVERY company should do this. And to top it off, the employee (Anthony) was super friendly and knowledgeable. I felt very comfortable with him there and the work he completed was excellent .Very impressed. Thank you so much! Would use this company again in a heartbeat ????.
- Rosemarie Maconi