Garage Door Repair Reviews in Fairfield County CT (Updated May 2026)

Jeff was excellent. He took the time to inspect my 1985 garage door system and clearly explained what was worn and why. He showed me multiple opener and hardware options and let me choose what best fit my needs. After the installation, he patiently set up the app, demonstrated all the features, and ran tests to make sure everything worked properly. The difference is remarkable—the door is incredibly quiet now and no longer slams shut when closing. I appreciated his professionalism, knowledge, and attention to detail.

- Carol Carbin

I was able book the appointment same day. The technician Brendan Harasek was on time. He was very knowledgeable and very professional. He finished the job in a timely manner. He did explain everything so I could understand. He left the garage clean after. I will fully recommend the co.

- Alicja Targonski

Everything was done in a very professional manner. I was notified from beginning to completion of job as to when things were going to be done and completed. I would recommend them to anyone.

- AJT

It was a pleasure to have a professional company to deal with. Precision was excellant in their customer relations, work ethics and technical knowledge. I would definitly recommend them and rate them as one of the best in their field. They exceeded my expectations in every way.

- Denis Marselle

Fast service response; tech kept in contact to report when he would arrive; work done quickly ,cleanly and well done.

- Jim Smith

I’ve been a customer of Precision for several years….technicians are always on time, professional, and knowledgeable. Would and have recommended this company!

- Linda Myers

My neighbor Linda had used Precision and was very happy with their service. I was equally impressed and happy with the service provided by David. He was professional and skilled. Customer service was very important to him. He was knowledgeable and patient, explaining everything to me. I was equally impressed with his communication skills when helping me with obtaining a loan. There were some issues in the process and he quickly made calls to get them resolved. He’s a definite 5 out of 5!

- Mary Emanuele

I made an online appointment and quickly heard from Precision Garage Door with an estimated arrival time. David G was at my home that afternoon. He fully explained what needed to be done with options at different price points. He completed the work in about an hour, cleaned up the area and explained what he had replaced. He was very professional and courteous. I am happy to recommend Precision Garage Door and David's work.

- Diane McGrath

I set up an appointment for Sunday AM on Saturday after 5pm. They were there, installed a new garage door opener, and got all the controls working. Great! Thank you.

- David Martin

Jeffrey was terrific. Precision responded to my call within 2 minutes and arrived the same day (a Saturday) to fix my garage door. Great customer service. Jeffrey fixed the problem quickly! Thanks!

- Jack Leslie

PRECISION is terrific. Fast, professional, reliable — and they made the whole process easy. It was less than 24 hrs from my call to having everything repaired. They also still had my records from years ago, which means they could troubleshoot before even getting to my house. David, the tech who did the work, was nice, clear, and efficient. I highly recommend.

- Jessica Spector

Yesterday was our second experience with Precision, and once again we couldn't be happier with the service. We were able to make an appointment the very day we needed it, and the problem was diagnosed and fixed within forty minutes. Our technician David Goldstein was professional in every way. He listened carefully to my explanation of the issue, explained exactly what his process would be to address it, and then instructed me on how I might get the most out of our garage door system. He tuned up the parts and explained what he did to get the door back in working order. He did not try to sell us new equipment, but rather pointed out a few parts that may need replacemtn in the future. David is an intelligent, efficient, and personable professional, and I hope he is the technician who comes the next time we need assistance.

- Rod Jacobsen

I chose Precision because of past experiences. They have always been professional and personable. This time was no exception. I called on a Sunday morning. They came that same day. Mike, the young gentleman who repaired our garage door issue, explained everything in great detail. It was great to have everything back to normal so quickly.

- Nick Vitale

Awesome experience from a customer service view. Did everybody involved in the process go to Charm School? Again, awesome experience, but so is the bill compared to the last time I had to replace the spring and cables in 2000. Kidding aside, it was a reassuring experience to watch a technician like Josh Giron exercise his skill and go through the motions with precision and confidence. No fuss, just sheer professionalism topped with courtesy to the customer. A rare quality to encounter these days. Thank you,

- Senior Citizen

Most professional and courteous company in the game! I made my service appointment online and immediately received email and text confirmations. The morning of, I received a text confirmation and then a phone call from Jeff saying he was 15 min away. Jeff is knowledgeable, pleasant and gets the job done. He is a gem! Bottom line - they make doing business with them EASY!

- Jared Goldstein

Wonderful experience called last minute with issue came same day fixed issue so patient and knowledgeable wonderful company looking forward to doing more business with them!!! Thank you for A++++++++ Service !!!!

- Sandra Schreiber

David was excellent. He was courteous, professional and got the job done quickly. I am grateful for the timely service.

- Beth

Jeff did a fantastic job! I had a 40+ year-old garage door. The bearings were shot. The springs were the wrong size. The pulleys were locked up. I chose the mid-level and the installation was super quick as a bonus. Jeff took a look at my existing 24-year-old opener that hadn’t worked in years. He adjusted some of the sensors did a little tweaking and he got that to Work! I was shocked, superservice Highly recommended!

- Daniel Delacey

Great experience. Gafur was professional, friendly, neat, and completed the job (all new hardware and motor) faster than we expected. Will recommend.

- Stephanie Obrien

The service was great and so was the technician but I felt that the price was really high.

- Jennifer Saunders

Hello Jennifer, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.

Very fast response. Clearly assessed problem and fixed within an hour. Knowledgable, friendly, and efficient!

- Sarah Rosecrans

Great service! Fast, very reasonably priced. Highly recommended.

- Marshall Harrison

The service was terrific, communication is excellent and job completed in a timely manner. My service technician, Joshua Giron, took the time to evaluate and communicate the necessary work to repair my garage door. He was courteous and professional. A job well done!

- Carmela Lamonica

Mike came on short notice on Easter morning to fix one door that couldn't open, reviewed both doors and timely installed new parts and a new opener. Did a great job!

- Nick Snow

Great service. Gafur was friendly and knowledgeable.

- Dan Chapa

David is very professional, personable and punctual. His workmanship is excellent and our old garage door works like it is new ! He explained all the options we could go with (and the prices). We went with his recommendations and are happy we did. Highly recommend Precision Garage Doors.

- Michael Brownsell

My technician was outstanding. I was informed of what needed to be done and given options. The work was immaculate and the doors work better than ever.

- Christine Robbins

I was very impressed with the experience and service that I received. Your company came within the prescribed Period of time. Bryan, the service representative,was extremely courteous and explained everything that he did to me. The checkup was was very thorough and I will be recommending your company to my friends.

- Clemencia Saleeby

The tecnician did a beautiful job on weather stripping but identified some other areas of concern. The tech came the same day even though this was not an emergency. Thank you

- John Pezzullo

I was able to book an appointment online, and so someone came the next day. Joshua was friendly, neat, and thorough. He offered me several options for repairing the door, and completed the work faster than I even expected. I would highly recommend them.

- Gabi Wilson